Contact Council

You may contact Council offices by email, phone, letter, visiting an office or completing the Customer Feedback or Customer Complaints Form. 

Warrumbungle Shire Council has two offices, one in Coonabarabran and one in Coolah.

Coolah Administration Office

Address: 59 Binnia Street, COOLAH NSW 2843

Phone Number: (02) 6378 5000

Opening Hours: Monday - Friday 8:30am to 4:30am 

Service NSW is only open Monday, Wednesday and Friday 9:00am till 4:00pm

 

Coonabarabran Administration Office

Address: 14-22 John Street COONABARABRAN NSW 2357

Phone Number: (02)6849 2000

Opening Hours: Monday - Friday 8:30am to 4:30am 

Service NSW is open Monday - Friday 9:00am till 4:00pm

 

Email Address

Contact Council via email at

info@warrumbungle.nsw.gov.au 

Postal Address

If you would like to send correspondence to Council via post please address it to: 

PO Box 191 

Coonabarabran 

NSW  2357 

After Hours Contact Number

In the case of an emergency for after hours please call (02) 6849 2000. 

 


Customer Feedback and Complaints

Requests for information, the lodgment of comments, the reporting of problems or making of complaints can all be made by one of the below options.

For feedback - Click here to complete the Customer Feedback Form.
To make a complaint - Click here to complete the online Customer Complaints Form

The information will be electronically registered and forwarded to the appropriate officer.

All requests and complaints received by email, online, over the counter or by phone (except direct to Council staff mobiles) are registered under our Customer Request Management system and attended to as per the Customer Service Charter(PDF, 201KB) .


Warrumbungle Shire Council is a public authority covered by the NSW Ombudsman scheme.

The NSW Ombudsman is an independent integrity agency that pursues fairness for the people of NSW. It strives to ensure that those entrusted with public power and resources fulfil their responsibilities and treat everyone fairly.

For information about the NSW Ombudsman, including when and how you can make a complaint, visit: www.ombo.nsw.gov.au.